Group Chief Executive Message

Thank You

The fundamentals of purpose, intent and doing the right thing are relevant in a bigger context in the society and the community which leads to a long-term sustainability of our existence

The year 2020 until the present, the world has changed for everyone and every organization. The responsibilities, the accountabilities, and the opportunities facing the commercial enterprises today, especially relating to the well-being and health of my fellow colleagues, surpass anything the global business community has ever faced. It was also a year to never forget because of the pandemic that brought economies to a standstill, and the unfortunate display of social and racial injustice that permanently changed our perspective on the true advancement with respect to the diversity, the equity, and the inclusion.

But the underlying principles of what TAG is trying to achieve, which is to keep the company energized and inspire people—that does not really change. We want to make a positive impact and difference to human lives. The fundamentals of purpose, intent and doing the right thing are relevant in a bigger context in the society and the community which leads to a long-term sustainability of our existence. The basic thesis that every individual has the need to have insurance and protection, corporate needs to transfer risks to grow their businesses and to ensure the business continuity - that is the fundamental of what insurers do. As we go forward, we are evolving on how we can deliver these basics, from the clients' perspective.

At TAG, we are leveraging on digital technologies to be more relevant to our clients and now we are increasingly thinking of ourselves as a technology company offering protection and risk management solutions and services, rather than a traditional insurance company.

To TAG’s shareholders, I thank you for giving me this opportunity to lead the teams. To my colleagues, I want to thank each of them for their unyielding resilience, dedication and perseverance in supporting each other – even as their own lives and work situations are significantly disrupted.

I am confident that the entire TAG is aligned with the long-term goals and objectives. I look forward to the future with gratitude and a sense of optimism.

Warm Regards,

Ong Hui-Koon